Shipping & Payment Info

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Creatives Catalytic Cosmeticz - Shipping & Payment Info

Effective Date: 22nd December, 2023


Shipping Information


1. Order Processing Time:

Orders are typically processed within 1-3 business days. However, processing times may vary during peak seasons, holidays or promotions.

2. Shipping Methods:

We offer several shipping options, including standard and express shipping. Shipping costs and delivery times are calculated at checkout.

3. International Shipping:

Creatives Catalytic Cosmeticz ships internationally. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

4. Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order through our website or the designated courier's tracking portal.

5. Shipping Delays:

While we strive to deliver your order promptly, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or other external factors.

6. Incorrect Addresses:

It is the responsibility of the customer to provide accurate shipping information. Creatives Catalytic Cosmeticz is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Lost or Stolen Packages:

Creatives Catalytic Cosmeticz is not responsible for lost or stolen packages. If you believe your package is lost, please contact the shipping carrier or our customer support for assistance.

8. Returns Due to Non-Delivery:

If a package is returned to us due to non-delivery (e.g., incorrect address), the customer is responsible for additional shipping costs for re-shipment.


Payment Information - Payment Methods


1. Accepted Payment Methods:

Creatives Catalytic Cosmeticz accepts various payment methods, including credit/debit cards (Visa, MasterCard), PayPal, and other methods specified at checkout.

2. Payment Security:

Your payment information is processed securely through our payment gateway. We do not store your credit card details on our servers.

3. Order Confirmation:

Upon successful payment, you will receive an order confirmation email with details of your purchase.

4. Currency:

All prices are listed and processed in the currency specified at checkout. Currency conversion fees may apply for international orders.

5. Discounts and Promotions:

Discounts and promotions may be applied using valid coupon codes during the checkout process. Only one coupon code can be used per order.

6. Payment Issues:

If you encounter any issues with payment processing, please contact our customer support for assistance.

7. Payment Confirmation:

You will receive a payment confirmation email once your payment has been successfully processed.

For further inquiries or assistance, please contact us at [creativescatalyticcosmeticz@gmail.com] or [+2349077047797].


Thank you for choosing Creatives Catalytic Cosmeticz.


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